October 24th, 2012
In our part of the world, like most others, we just LOVE it when we get a truly happy customer. Someone who is full of praise, yes, but mostly just delighted with our product and our service. We love knowing that our balustrades have introduced beauty and safety into an environment, and that they will contribute (in no small way) to our client’s enjoyment of their outdoor rooms – the best room in the house! So, just to brag a bit, but also to let you in on just how much value your experience with us will give you:
‘I am very happy with the product your company has supplied. You have been one of the most pleasant companies to deal with and the product is truly outstanding, The install took less than two hours. I will be putting up photos on my website in a short while when the place is totally finished. I will definitely be advising many clients in the future that Sentrel Balustrades is the way to go’!…
Aaron L. Bath
(A L Bath – Intelligent Building)
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May 7th, 2012
OK…hand up! Who saw the show? Was it great? Please let us know your thoughts…we’d love to hear what you have to say. Our balustrade look amazing (do we sound pleased?) and there was plenty of it, too. Actually, on the website you can see an image of Peter Maddison and the owners leaning casually over the balustrade looking pretty pleased with themselves. I would too, if I had that spot in that area with THAT house! Mmmm!
Anyway, if you didn’t see the show, head on over to the website and have a look. It’s pretty comprehensive and delicious, with lots of info, great photos and videos.
We’re particularly happy because it really showcases how our balustrades work to free up the view, the airflow (gets mighty hot up in FNQ!) and still looks awesome on a show-stopping home. The video, in particular, gives a well-rounded look at the whole build, and even how the pool fence works around an infinity pool. See if you can see how they’ve done that!
We’re hoping to get a high-res photo of that shot for our collection. What a beauty! What are your thoughts? Head on over to our Facebook page and let us know!
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April 2nd, 2012
One of the most important things we value in our business is customer service. From the outset of our business model, we always believed in the power of excellent customer service which goes well beyond what is expected.
It’s really important to us to give. That’s how we feel great in business, and how we generate more business.
But it’s also about feeling good with ourselves at the end of the day. Being treated how we would like to be treated. And how we can best showcase our product by making sure that you, our clients, are truly satisfied with every aspect of our operation.
Some feedback that makes us glow:
‘You guys were great to work with! I would more than happily do it again! Here are some photos of the balustrade erected.
If you have any customers that would like the Sentrel system installed in Brisbane, feel free to drop my name’.
How cool is that?
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Posted in Installs, Latest News, Testimonials | No Comments »
April 2nd, 2012
The latest news from the Grand Designs team is that our project is being filmed and edited as we speak, and is slated for release in early May. We are so excited to see our product on this quality show: a fitting backdrop to our quality product (I can hear a trumpet?!)!
Really…we got some fantastic feedback from Kevin Reilly from Reilly’s Building Services – the builders on the job up there. We are really thrilled because they are so happy with the product that they want to use more of it!
‘The whole transition was a pleasure. The product fits the project perfectly and your customer service was refreshing.
The film crew are up here over the next three days and Daniel advises it will go to air on the 2nd of May. Click on our website and the Trinity Beach portfolio has a link to the Boys Grand Designs ad.
Will certainly be looking for the opportunity to use your product again’.
Awesome!
Of course, Sentrel Balustrades and Pool Fencing is the perfect answer for the tropical lifestyle…outdoor entertaining and swimming pools are an essential part of life in that part of the world…that and a cool G & T on the chaise!
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Tags: Balustrade, Latest Installs, video
Posted in Installs, Latest News, Press | No Comments »
March 7th, 2012
After many, many months of anticipation, this beautiful home in Trinity Beach in idyllic North Queensland is ready. Ready to take on the world with its Australian debut on Grand Designs in the near future, on the Fox Channel in April/May.
This project began with an impossible driveway in one of the wettest areas of the country, high above the trees with the mountain to the back of the site. The video on the Grand Designs website is a glimpse into what the builders and designers (to say nothing of the home-owners and even the TV crew!) had to face to begin the long journey of creating this masterpiece.
These photos say it all. The house has been landscaped perfectly into its tropical setting, and it’s all too easy to envisage yourself slipping into that lap pool on those hot, summer days. Best of all (OK, we’re biased…) but our balustrade works perfectly in this environment – tropical, timber, elegant and almost invisible – timeless character to an already classic Aussie contemporary home. Obviously the producers of Grand Designs think so, too.
Can’t wait to see our balustrade and pool fencing in the round, so to speak, when the program goes live next month. Stay tuned via the blog or ‘Like’ our Facebook page to hear about when the show is on. Can’t wait!
The beautiful home is set into the landscaped gardens with filtered ocean views. The cool and very necessary breezes coming off the Coral Sea flow freely through the balustrade uprights.
The design is really unusual and obviously alot of thought has gone into framing the pool with our balutrade, whilst still maintaining the seamless ‘infinity’ profile that is so luxurious and desirable these days.
The view from inside the home out to the Coral Sea. I want to live there! Simple, refined and uncluttered. You can see that the designers have used our balustrade around the total perimeter of the building, incorporating it into a beautiful, yet functional, maintenace pathway around the entire dwelling, making window cleaning a snap! Not a bad job to have to do in that setting…
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Tags: Balustrade, Designers, Latest Installs, Pool Fencing
Posted in Installs, Latest News, Press | No Comments »
August 8th, 2011
Posted by Jen.
Just back from the Home Show- beautiful sunny weather & a great turnout!
I collected lots of leads to send information to and follow up. Jarrod (our Newcastle installer) went through hundreds of business cards – he was busy stapling them to the back of the brochures and to watch him in action was entertaining! I gave a brochure to Don Burke despite the efforts of a very protective (and burly) security girl, and when I tried to get him over to the stand the following day, she planted herself firmly in my way and said Don needed to go!
Went a little better with Luke Van Dyke who is on TV renovating shows. A 3rd generation builder, he came over to the stand after I invited him and was really keen on the system and stood around and had a bit of a chat. Check out his website – they build on the Northern Beaches. Only a young guy late 20’s, but very personable and friendly (guess that’s why he’s on TV!).
So, definitely the best Home Show that I have done (besides DesignEX, which was a different ball game).
People can’t help but touch our balustrades when they walk by and the stand works really well! Got to love that!
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Tags: Balustrade, Exhibitions and Shows, Staff
Posted in Exhibitions and Shows, Latest News | No Comments »
August 8th, 2011
The latest initiative from the Housing Industry Association is the launch of a new website called ‘Housing Local‘.
The Housing Industry Association (HIA) is Australia’s largest residential building organisation.
HIA represents a network of more than 40,000 members – from decking and pool fencing suppliers, builders, carpenters and joiners, bricklayers, plasterers, tilers and electricians to painters, roofing contractors, kitchen and bathroom specialists and many more.
HIA members are committed to promoting the highest standards of customer service, workmanship and business conduct, as well as full compliance with all applicable laws, regulations, codes and standards. They also subscribe to a strict code of conduct that sets acceptable standards of commercial behaviour, which provides additional peace of mind for home owners.
A visit to the Housing Local website will give you heaps of inspiration for developing your property, and for those of you who have been inspired to move into the scary but satisfying area of home renovation (not that the TV ratings have anything to do with that…no!) they have a whole section relating to renos with heaps of ideas and facts to guide you throught the process!
Don’t forget to check out our listing, which we are very proud of. Our association with the HIA goes way back, and we are simply delighted to be involved in their latest, quality venture.
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Tags: Balustrade, Directoy Listings, Pool Fencing
Posted in Directory Listings, Latest News, Press, Resources | No Comments »
July 28th, 2011
Our wauchope manufacturer, Bago Woodworks, delivered a stunning curved balustrate for this contemporary home on the shores of Smiths Lake on the Midnorth Coast of NSW. The use of timber as a key element of the design was important in blending the home with the site and providing a warmth to compliment the rammed earth walls.
Even with the constraints of a high level bushfire assessment, timber was skillfully utilised externally and internally presenting as a dominant material. These timbers came from a mix of new, site-milled and salvaged sources. The use of timbers from the site truly assists in the integration of the built form into its surroundings.
Recycled jarrah was available from a local timber merchant, and with the client hailing from Western Australia it seemed an appropriate introduction to the palette of materials. The warmth of its red hues provided a perfect centre piece to the primary living area with a large slab used for the top of the kitchen island bench. It was also used for the feature external cladding.
A blackbutt bush pole, cut from the house site, emerges through the island bench to support an exposed timber framed mezzanine space. The mezzanine is constructed from locally sourced blackbutt framing timbers and red mahogany flooring. The curves, form and texture of the timber elements provide a perfect counterpoint to the more rectilinear form of the dwelling itself. Red mahogany floor boards are used on all but lowest level of the home.
Blackbutt, recycled oregon and red mahogany were combined with hoop pine plywood to create custom built joinery, some pieces built in and others freestanding. The bunk room features beds crafted from the deep sections of Oregon. Red mahogany also features as the internal reveals to the windows.
The stair, wrapping around a rammed earth wall, is constructed of blackbutt with a vertical jarrah balustrade. The timbers throughout the house are finished with Danish oil.
Viist the Australia Timber Design Awards website to vote for one of 2 projects that Sentrel Products are entered into.
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Tags: Awards, Balustrade, Designers, Latest Installs
Posted in Awards, Designers, Installs, Latest News, Press | No Comments »
July 28th, 2011
Volumes 1 and 2 Building Code of Australia (BCA) 2012 have now been released by the Australian Building Codes Board (ABCB) through the BCA 2012 public comment draft.
The 2012 draft provides the public with an opportunity to comment on the proposed changes to the 2012 edition of the BCA which will be implemented on 1 May 2012.
The code proposes altering the circumstances in which horizontal balustrading is considered acceptable; it is proposed to reduce the threshold height between floor levels from 4 m to 1 m. This effectively bans the use of horizontal balustrades that may facilitate climbing including stainless steel wire above 1m high floor levels.
The draft changes for both Volume1 and 2 of the BCA have been placed on the ABCB website for public comment to give BCA users advance notice of proposals and can be accessed here.
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Tags: Balustrade, Pool Legislation, Pool Safety
Posted in Latest News, Legislation, Pool Safety | No Comments »
July 27th, 2011
Sentrel Balustrade – Finish to a Great Deck from Ian Kath on Vimeo.
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Tags: video
Posted in Installs, Latest News | No Comments »
