April 2nd, 2012
One of the most important things we value in our business is customer service. From the outset of our business model, we always believed in the power of excellent customer service which goes well beyond what is expected.
It’s really important to us to give. That’s how we feel great in business, and how we generate more business.
But it’s also about feeling good with ourselves at the end of the day. Being treated how we would like to be treated. And how we can best showcase our product by making sure that you, our clients, are truly satisfied with every aspect of our operation.
Some feedback that makes us glow:
‘You guys were great to work with! I would more than happily do it again! Here are some photos of the balustrade erected.
If you have any customers that would like the Sentrel system installed in Brisbane, feel free to drop my name’.
How cool is that?
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April 2nd, 2012
The latest news from the Grand Designs team is that our project is being filmed and edited as we speak, and is slated for release in early May. We are so excited to see our product on this quality show: a fitting backdrop to our quality product (I can hear a trumpet?!)!
Really…we got some fantastic feedback from Kevin Reilly from Reilly’s Building Services – the builders on the job up there. We are really thrilled because they are so happy with the product that they want to use more of it!
‘The whole transition was a pleasure. The product fits the project perfectly and your customer service was refreshing.
The film crew are up here over the next three days and Daniel advises it will go to air on the 2nd of May. Click on our website and the Trinity Beach portfolio has a link to the Boys Grand Designs ad.
Will certainly be looking for the opportunity to use your product again’.
Awesome!
Of course, Sentrel Balustrades and Pool Fencing is the perfect answer for the tropical lifestyle…outdoor entertaining and swimming pools are an essential part of life in that part of the world…that and a cool G & T on the chaise!
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Tags: Balustrade, Latest Installs, video
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